Offshore infrastructure support vessel operator and service provider North Star has invested more than £5 million ($6.5 million) in new business support software systems.
The company has UK bases in Aberdeen, Lowestoft and Newcastle, and in Hamburg, Germany. More than half of the 1,400 workforce are crew supporting the 49-strong vessel fleet, which includes emergency response and rescue vessels operating in the North Sea, and hybrid-powered service operations vessels for the offshore wind sector.
The new services include ShipSure, cloud-based ship management enterprise resource planning software developed by V.Group, and VesselMan. North Star is using these products to integrate knowledge, streamline processes and analyze data to improve performance across all elements of its business.
In addition, the company has adopted the Starlink satellite constellation that uses a low Earth orbit to speed up connectivity for its offshore crews. Starlink’s low-latency rate is also said to support troubleshooting of problems.
